Delivery Policy
1. Shipping Regions
Wailermart offers delivery services across the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA).
2. Delivery Timeframe
Orders are processed and dispatched within the shortest possible time. Estimated delivery times vary depending on the destination and product availability.
- Standard delivery: Typically within 5 business days.
- Express delivery: Available in select locations for faster shipping.
3. Shipping Charges
Delivery charges vary based on the shipping address, order size, and selected delivery option. Final charges will be displayed at checkout.
4. Order Tracking
Once your order is dispatched, a tracking number will be provided via email or SMS. You can track your shipment through the provided link.
5. Delivery Attempts & Address Accuracy
- A maximum of [X] delivery attempts will be made. If the order remains undelivered, it may be canceled or returned to the warehouse.
- Customers are responsible for providing accurate delivery details. Incorrect addresses may result in delayed or failed deliveries.
6. Delivery Restrictions
Certain remote areas may have limited delivery options or extended delivery times. If an order cannot be fulfilled due to location constraints, customers will be notified.
7. Inspection & Acceptance
Upon delivery, customers should inspect the package for damage or discrepancies. If there are issues, they should be reported immediately.
8. Contact for Delivery Support
For any delivery-related inquiries, please reach out to our customer support team through our official communication channels.